Terms of Service

Last updated August 14, 2026.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "user") and AMAZING EdTech Pte. Ltd ("we," "us," or "our"), governing your access to and use of the Elphy website and related services (collectively, the "Services").

By creating an account or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.

Contents

1. Eligibility
2. Account registration and security
3. Description of Services
4. Subscription and payments
5. Acceptable use
6. Intellectual property
7. AI-generated content
8. User content
9. Disclaimers
10. Limitation of liability
11. Indemnification
12. Termination
13. Modifications to Terms
14. Governing law and dispute resolution
15. General provisions
16. Contact information

1. Eligibility

You must be at least 14 years of age to use the Services. By using the Services, you represent and warrant that you meet this age requirement. If you are between 14 and 18 years of age (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

We reserve the right to request proof of age at any time and to suspend or terminate accounts where we reasonably believe the user does not meet the minimum age requirement.

2. Account registration and security

To access certain features of the Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update your account information;
• Keep your login credentials confidential and not share them with any third party;
• Notify us immediately of any unauthorized use of your account.

You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

We may suspend or terminate your account at our discretion if we suspect unauthorized or fraudulent activity.

3. Description of Services

Elphy is an AI-powered personalized learning platform. The Services utilize artificial intelligence to generate customized learning plans based on user-provided objectives and preferences. The Services include, but are not limited to:

• Generation of personalized learning plans with structured progression;
• Generation of interactive learning content, study materials, and images;
• Access to question banks for practice and review;
• Review analytics utilizing spaced repetition methodology;
• Voice-interactive learning features (with your consent).

The Services are provided through our website and may in the future be made available through mobile applications. We may modify, update, or discontinue any feature of the Services at any time without prior notice, although we will make reasonable efforts to communicate significant changes.

4. Subscription and payments

Free and paid tiers

The Services are available in a free tier and a paid subscription tier ("Elphy PRO"). Free users may generate a personalized learning plan and complete the first day of practice exercises. Access to practice exercises from the second day onward requires an active Elphy PRO subscription.

The current subscription plans are:

• Monthly VIP: USD $9.99 per month (auto-renewing). An introductory price of USD $1.99 for the first month may be available for eligible new subscribers; standard pricing of USD $9.99/month applies from the second month onward.
• Yearly VIP: USD $59.99 per year (auto-renewing)

Pricing is subject to change, including the discontinuation of promotional pricing. We will notify you of any price changes before your next billing cycle.

Payment processing

All payments are processed through our third-party payment processor. By purchasing a subscription, you agree to the payment terms presented at checkout. We do not directly collect or store your payment card information; payment data is handled by our payment processor in accordance with applicable security standards.

Auto-renewal and cancellation

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings on our website. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until then.

California residents — automatic renewal disclosure (Cal. Bus. & Prof. Code § 17602): Your subscription will automatically renew at the end of each billing period at the then-current price (Monthly VIP: USD $9.99/month; Yearly VIP: USD $59.99/year) until you cancel. Your payment method on file will be charged automatically. To cancel, log in to your account on our website and update your subscription settings before the renewal date. This disclosure is made pursuant to California's Automatic Renewal Law.

Refunds

All sales are final. We do not offer refunds except where required by applicable law. If you believe you are entitled to a refund under applicable law, please contact us at the email address provided below.

Complimentary memberships

We may offer complimentary or promotional memberships at our discretion. Such memberships are subject to any additional terms provided at the time of the offer and may be revoked or modified at any time.

5. Acceptable use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

• Use the Services in any way that violates applicable local, national, or international law or regulation;
• Use the Services for any commercial purpose not expressly permitted by us;
• Attempt to gain unauthorized access to any part of the Services, other user accounts, or any systems or networks connected to the Services;
• Use automated scripts, bots, crawlers, or similar tools to access, scrape, or interact with the Services without our prior written consent;
• Interfere with or disrupt the integrity or performance of the Services;
• Upload, transmit, or distribute any malicious code, viruses, or harmful content;
• Circumvent, disable, or otherwise interfere with any security features of the Services;
• Resell, sublicense, or redistribute access to the Services or any content generated through the Services;
• Use the Services to generate content that is illegal, harmful, abusive, defamatory, obscene, or otherwise objectionable;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Use the AI features in any way that violates the terms or policies of our AI service providers.

We reserve the right to investigate and take appropriate action against any violation of this section, including suspending or terminating your account and reporting violations to law enforcement authorities.

6. Intellectual property

Our content

The Services, including all software, design, text, graphics, logos, icons, and other materials (excluding User Content and AI-Generated Content as defined below), are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written permission.

Trademarks

"Elphy," the Elphy logo, and all related names, marks, and logos are our trademarks or registered trademarks. You may not use these marks without our prior written consent.

Feedback

If you provide us with suggestions, ideas, or feedback regarding the Services ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free, irrevocable, perpetual license to use, reproduce, modify, and incorporate such Feedback into the Services without any obligation to you.

7. AI-generated content

Nature of AI content

The Services utilize artificial intelligence technologies provided by third-party AI service providers (including but not limited to Anthropic, OpenAI, and Seedream) to generate learning plans, study materials, and other educational content (collectively, "AI-Generated Content"). AI-Generated Content is produced dynamically based on user inputs and may vary between sessions.

Accuracy disclaimer

AI-Generated Content is provided for educational reference purposes only. Notwithstanding our efforts to ensure quality, AI-Generated Content may contain errors, inaccuracies, or outdated information. Users shall not rely solely on AI-Generated Content for critical decisions, professional advice, or high-stakes examinations without independent verification.

No guarantee of results

We do not guarantee that use of the Services or AI-Generated Content will result in any particular learning outcome, exam score, grade, or academic achievement.

Ownership of AI-Generated Content

Subject to your compliance with these Terms, you may use AI-Generated Content created through your use of the Services for your personal, non-commercial educational purposes. We retain all rights in the underlying AI models, algorithms, and systems used to generate such content.

Data usage

We do not use your inputs or personal data to train general-purpose AI models. For details on how your information is processed, please refer to our Privacy Policy.

8. User content

Your content

"User Content" refers to any information, text, or other materials that you submit, upload, or otherwise make available through the Services.

License grant

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, store, and transmit your User Content solely for the purpose of providing and improving the Services. This license terminates when you delete your account, except to the extent that retained copies are necessary for legitimate business or legal purposes as described in our Privacy Policy.

Your responsibility

You are solely responsible for your User Content and represent that you have all necessary rights to submit it. You agree not to submit any content that infringes third-party intellectual property rights, contains personal information of others without their consent, or violates any applicable law.

9. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT:

• THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
• THE RESULTS OBTAINED FROM THE SERVICES WILL BE ACCURATE OR RELIABLE;
• ANY ERRORS IN THE SERVICES WILL BE CORRECTED;
• THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. NO ADVICE OR INFORMATION OBTAINED THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the Services;
• Your violation of these Terms;
• Your violation of any applicable law or regulation;
• Your User Content;
• Any dispute between you and a third party relating to the Services.

12. Termination

Termination by you

You may terminate your account at any time through your account settings on our website or by contacting us at the email address provided below. Termination does not entitle you to a refund of any prepaid subscription fees, except as required by applicable law.

Termination by us

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to:

• Breach of these Terms;
• Conduct that we reasonably believe is harmful to other users, third parties, or our business interests;
• Extended periods of inactivity;
• Requests by law enforcement or government agencies.

Effect of termination

Upon termination, your right to use the Services ceases immediately. We may delete your account data in accordance with our Privacy Policy and data retention practices. Sections 6, 9, 10, 11, and 14 shall survive termination.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you through the Services (such as an in-app notification) or by other reasonable means prior to the changes taking effect. Your continued use of the Services after the effective date of any modifications constitutes your acceptance of the updated Terms.

If you do not agree to the modified Terms, you must discontinue use of the Services and delete your account.

14. Governing law and dispute resolution

Governing law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of laws principles.

Dispute resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days. If the dispute cannot be resolved through negotiation, it shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Arbitration Rules for the time being in force. The seat of arbitration shall be Singapore. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

Class action waiver

To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. General provisions

Entire agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Force majeure. We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, epidemics, government actions, network failures, or third-party service outages.

Notices. We may provide notices to you through the Services, via email, or by other reasonable means. You may provide notices to us at the contact information below.

16. Contact information

If you have questions about these Terms, please contact us at:

Email: service@elphylearn.com

Mailing address:

AMAZING EdTech Pte. Ltd

6 Raffles Quay #14-06

Singapore 048580